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Glass damage during construction is far more common than most people realize. Chipped, scratched, etched, or stained panels can compromise the appearance, integrity, and value of a building — and the traditional solution has always been full glass replacement.
But what if replacement wasn’t the only option?

At Thompson Exterior Services, we’re proud to introduce Glass Scratch Restoration services using GlassRenu, the most advanced restoration technology in the world.
This innovative process allows us to restore most types of surface-level glass damage, saving our clients up to 90% of the cost of replacement — all while dramatically reducing turnaround times and environmental impact.
The 29 Huron Project: A Case Study in Restoration at Scale
Our work at 29 Huron in Greenpoint, Brooklyn is one of the most ambitious glass restoration projects happening in the world today. With about 4,000 glass panels damaged during construction, the developers faced a massive challenge. More than 90% of the building’s glass envelope suffered some form of surface damage — from scratches and etching to mineral staining and chips.
Replacing that much custom glass? The costs would have skyrocketed to an estimated $40 million, not to mention months of additional delays and tons of unrecyclable waste.
Instead, Thompson Exterior Services stepped in with a smarter solution.
Trained and Certified in GlassRenu Technology
We partnered with GlassRenu, the global leader in glass restoration tools, and became fully trained and certified in their cutting-edge system. This technology allows our technicians to fully restore glass surfaces to like-new clarity and finish, without the need to remove or replace entire panels.
In the case of 29 Huron, this meant a restoration plan valued at just $5 million — a fraction of the cost of full replacement. Better yet, our work is happening in real-time alongside other phases of construction, helping the project stay on schedule and move toward occupancy.
Not Just Cleaning — Full Building Envelope Care
Thompson Exterior Services has always taken a whole-building approach. While many firms focus solely on window cleaning or facade washing, we focus on preserving the entire exterior envelope — glass, facade, and structural aesthetics.
Glass scratch restoration is a natural extension of that mission. It enables us to assess every pane, determine what can be saved, and restore surfaces that once seemed unsalvageable. From etched graffiti to concrete spatter and scratches from construction mishandling, we’ve seen it all — and now, we can fix it all.
Faster, Greener, Smarter
One of the most overlooked aspects of full-glass replacement is its environmental toll. Many of the high-performance insulated glass units used today include coatings and internal gases that make them non-recyclable. This means they end up in landfills — sometimes by the truckload — simply because of minor surface damage.
Glass restoration avoids all of that.
By restoring rather than replacing, we’re diverting waste, conserving materials, and reducing carbon emissions from manufacturing and shipping. It’s a smarter solution for developers, property managers, and the environment alike.
When Time Is Money — Restoration Pays
Delays in replacement glass can mean months of project slowdowns, especially with custom orders or supply chain issues. But with GlassRenu, we can start almost immediately.
In most cases, glass scratch restoration takes a fraction of the time, costs a fraction of the money, and delivers the same level of quality as new glass. And unlike patch jobs or temporary fixes, GlassRenu restores optical clarity and integrity — often making the glass look even better than before.
Talk to Josh. Talk to Thompson.
If you’re facing glass damage on your construction site, high-rise, or commercial property, don’t assume replacement is your only option.
Josh and the team at Thompson Exterior Services are here to walk you through your options, provide a full on-site assessment, and offer a plan that fits your budget, your timeline, and your sustainability goals.
We’ve brought the best glass restoration technology in the world to the greatest city in the world — and we’re ready to put it to work for you.
Call today to schedule a glass restoration assessment and discover how much time, money, and hassle we can save you.
Thompson Exterior Services
Serving NYC and the Tri-State Area
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“Don’t replace it. Restore it.”